FAQ'S

What does my invitation include ?


Your invitation includes a pre shoot call to help you prepare for your session.

Your 1.5hr shoot in our modern and relaxed air-conditioned studio.

Your viewing and design where you can choose your image to have retouched or designed with other images of your choosing

A fully retouched digital image (unless otherwise stated on your Invitation)




How should I prepare for my shoot?


Preparing for a photography session can be overwhelming. We will call you prior to the shoot to help you get ready, explain the process, what to expect, and even where to park. We also use this one to one to help us tailor your shoot to suite your lifestyle and needs.




Who can I bring to my Shoot ?


Who do you want to bring is more like it. We welcome your entire family. Immediate or absolutely everyone. Bump shoots, Newborn's, couples, families, generations, everyone is welcome. We would love you to bring your pets too, because we after all, they are as much as the family as you are!




Is hair and makeup provided ?


No, we don't provide hair and makeup.
We want you to be yourself and no one knoss how to "Do You" better than you.
When wearing make up, please stay away from glossy, shiny styles as our lights enhance these areas. You could say - Our lights are your makeup.

We also retouch skin so we can cover any imperfections if required.




When will I receive my digital images?


Once you finalise your selection, images will be edited in-house, retouching skin and removing unwanted skin imperfections. we allow 4 to 6 weeks for editing, however they often are completed much faster.




Can I purchase a photography experience ?


Yes. Photography sessions can be purchased to share and give as a present, a fund raiser event or to use another time. They include a pre shoot chat, your 1.5 or 3 hour photoshoot, time to view the images afterwards and a digital image printable in high resolution. Contact us to find out more.




Where do you shoot?


A majority of our shoots are indoors in studio. It's a comfortable, relaxed and controlled enviroment. After your session, you will have time to view the images. Studio Sessions can be boooked Tuesday to Sunday. Session times are 9AM, 1PM, 4:30Pm and 7:45Pm Our In-home sessions utalise the space and personal atmosphere of your place.
In home bookings are Tuesday to Friday only. sesoin times are 10AM and 2PM.




Are dogs welcome?


Yes absolutely!
Your furbaby is more than welcome, infact, they are expected. Dogs, cats, rats, mice, rabits, even snakes are welcome.




Why did I receive an invitation?


There are many ways to receive an invitation.

You may have entered one of our giveaways on Face book or Instagram.
You may have won it in a fundraising event.
You may have been given it by one of our corporate partners.
You may have received it from a friend.
Or you could have been gifted one from a friend or loved one.

Either way, your invitation is an amazing opportunity to capture your family and share their memories.




What is a $75 fully refundable studio deposit ?


We require a fully refundable $75.00 studio holding deposit for weekeds as they are our busiest times, and because we allocated specific session times. In order to secure your weekend photography experience, we require fully refundable studio holding deposit of $75.00. No deposit is required for sessions booked Tuesday to Friday

This is returned to your bank account, credit card or PayPal after the shoot.

You may forfeit your refundable holding deposit if fail to show to your shoot or cancel within 48 hours of the session time and date.




Are there any finance options?


Yes, we use Payright.
Payright applications can me made on the day of purchase and require a minimum 10% deposit and repayments can be made over 12 months. A credit check wil be required though the payright application. You wil receive all your images once edited.




Do you accept Amex?


Yes, we proudly accept American Express credit cards and offer no FEE transactions for all Amex purchases. we also accept visa, mastercard or cash.




How much is In-Home Photography?


Our In-home photography sessions are $350 and include 2 "Share Me" digital images.
All inhome bookings must be paid online prior to your session and when making your booking.




Whats the difference between "PRINT ME" and "SHARE ME" digital images?


Our SHARE ME Digital images are perfect for sharing online on all social media platforms and you can print them to 8inx12in. PRINT ME digitals are unrestricted in print size and 300DPI.

Print Me Digitals are perfect for larger wall art pieces should you want to print them and put them on walls at a later date.

There is a slight cost difference between Share Me and Print Me digitals.